LUCAS CAESAR AMEYO MINABO

Business Administration Graduate | Operations & Team Leadership Specialist

Nairobi, KE.

About

Highly motivated Business Administration graduate with proven expertise in optimizing operations, leading diverse teams, and enhancing customer engagement within dynamic environments. Adept at coordinating complex event schedules, ensuring seamless service delivery, and driving efficiency to achieve organizational objectives.

Work

Don Empire Entertainment

|

Head of DJs

Nairobi, Nairobi, Kenya

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Summary

Directed entertainment operations and talent coordination, ensuring high-quality event execution and adherence to service standards.

Highlights

Successfully managed and scheduled entertainment teams for over 50 events annually, ensuring seamless execution and client satisfaction.

Optimized operational workflows, resulting in a 15% improvement in event setup efficiency and consistent delivery of premium service standards.

Cultivated strong client relationships and managed talent logistics, contributing to a sustained positive brand reputation and repeat bookings.

Mentored and developed a team of 10+ DJs, enhancing their performance and ensuring alignment with company standards.

Progas Company

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Station Manager

Nairobi, Nairobi, Kenya

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Summary

Managed daily station operations and customer service initiatives, contributing to enhanced efficiency and accurate reporting.

Highlights

Streamlined daily station operations, reducing service delivery times by 20% while maintaining high customer satisfaction ratings.

Implemented improved data collection methods for operational reporting, enhancing accuracy and providing actionable insights for efficiency gains.

Managed inventory and supply chain logistics for critical station resources, minimizing stockouts and ensuring continuous service availability.

Resolved customer inquiries and operational issues promptly, improving customer retention and overall operational flow.

Education

Technical University of Kenya (TUK)

Nairobi, Nairobi, Kenya
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Bachelor Business Administration

Courses

Business Strategy

Operations Management

Marketing Principles

Financial Accounting

Musingu Boys High School

Nairobi, Nairobi, Kenya
→
KCSE General Studies

Courses

Not Applicable

St. Peter's Primary School

Nairobi, Nairobi, Kenya
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KCPE General Studies

Courses

Not Applicable

Languages

English

Swahili

Skills

Business Management

Business Administration, Operations Management, Planning & Scheduling, Administrative Support, Decision Making, Problem Solving.

Leadership & Coordination

Team Leadership, Event Coordination, Supervision, Team Coordination.

Communication & Service

Communication, Customer Service, Email Communication, Customer Engagement.

Software & Tools

Microsoft Word, Excel, PowerPoint, Internet Research, Administrative Documentation.

Professional Attributes

Professionalism, Dependability, Strong Leadership, Fast Learner, Detail-Oriented, High Integrity.